To request information pages by using an e-mail message
When composing a message to the product, you must format the To, From, and Subject fields correctly
in your e-mail program.
Make outgoing e-mail functions available by following the instructions that are listed in this chapter.
(For more information, see
From your e-mail program, compose a message to the product by completing the following steps:
In the To field, type the product's e-mail address. The user name combined with the product's
domain name (which is specified in the outgoing mail configuration) is the e-mail address for
the product. For example, if the POP3 mailbox account user name is "product" and the POP3
server is "hp.com", the product's e-mail address is "email@example.com".
Your e-mail program should automatically complete the From field with your return e-mail
In the Subject field, type the appropriate text for the format and page that you would like to
attach. You can request a Configuration page, a Supplies Status page, or an AutoSend page.
For example, if you would like to attach the Configuration page in .HTML file format, type
Requesting information pages using an e-mail message
Supplies Status page
The AutoSend page is not sent to the sender of the e-mail (as indicated in Step 2b, above). It is sent to the e-mail
address specified in the AutoSend screen of the Settings tab.
Chapter 3 Configuring the product from the Settings screens
The product checks for new e-mail messages once every 3 minutes. When the product receives the e-
mail message, it generates a reply and sends the requested information back to the sender's e-mail
address (as specified in the From field of the original e-mail message).
Depending on delays in the network and your organization's mail server, a response
might take from 1 minute to several hours to arrive in your e-mail program's inbox. If the To,
From, and Subject fields are not correctly formatted in your e-mail message, the product does
not send a message in response.