Alerts
From the Alerts screen, IT administrators can set up the product to send problem and status alerts to
anyone through e-mail messages. When this function is configured, alerts are automatically triggered
about supplies, paper-path status, and other service and advisory information. More than one individual
can receive alerts, with each person receiving only specific alerts. For example, an administrative
assistant might be responsible for ordering print cartridges or fixing jams, and could receive advanced
warning when toner is low or a jam occurs. Similarly, the long-life supplies might be handled by an
external service provider, who could receive alerts about performing product maintenance, loading the
front or rear stapler, and similar needs.
NOTE
A user can create up to four different destination lists, with up to 20 recipients on each
list.
By selecting the Remove Control Panel Supplies Status Messages option (available on the Alerts -
setup screen that appears when you press the New Destination List button), you can suppress the
Cartridge low or Cartridge out supplies status messages on the control panel. The message is
suppressed at the control panel only if one or both of these alerts has first been selected to be received.
The following illustration, table, and procedures describe how to use this screen to edit, test, and delete
destinations and destination lists.
NOTE
In order for alerts to function, outgoing e-mail must be enabled. To enable outgoing mail,
see
Configuring outgoing e-mail
.
Figure 3-3
Alerts screen
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Alerts
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Table 3-3
Alerts
Callout
Area on the screen
Information or capability that the area provides
1
HP EWS tabs and menus
For more information, see
Navigating through the HP Embedded Web Server
.
2
Destination list summary
Lists the current selections for each destination.
3
Edit
Click this button to make changes to the destination or destination list.
4
Test
Click this button to send a test alert to the destination or destination list.
5
Delete
Click this button to delete the destination or destination list.
6
New Destination List
Click this button to define the settings for a new destination list for alerts.
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Chapter 3 Configuring the product from the Settings screens
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