Log
Use the Log screen to view digital sending job information, including any errors that occur. The following
illustration and table describe how to use this screen.
NOTE
If the HP DSS has been installed, digital-sending activities are logged in the HP DSS
instead of in the HP EWS. To view the log, open the HP MFP DSS Configuration Utility, and then
click the Log tab. The entries visible in HP EWS are only those related to activities configured
either at the control panel or through HP EWS screens.
Figure 4-12
Log screen
Table 4-10
Log
Callout
Area on the screen
Information or capability that the area provides
1
HP EWS tabs and
menus
For more information, see
Navigating through the HP Embedded Web Server
.
2
Help
Click to open a help file that contains information about the screens on the Digital
Sending tab.
3
Severity
Lists the severity of the error, if applicable, for each log entry.
4
Device
Lists the TCP/IP address of the device.
5
User
Lists the user that initiated the event.
6
Event
Describes if the event was successful or if an error occurred.
7
Time
Shows the time for each log entry.
8
Save
Click this button to save the log information to a file.
9
Details
Select the log entry and then click the Details button to view the log entry details.
10
Refresh
Click this button to update the view to include the latest log information.
11
Clear
Click this button to clear the information from the log.
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Chapter 4 Setting the digital sending options
ENWW
Callout
Area on the screen
Information or capability that the area provides
NOTE
Clicking the Clear button merely clears the log that appears
onscreen. The log entries remain on the product for job-accounting
purposes.
When you click the Details button on the Log screen, the Details screen appears. This screen shows
information about digital sending jobs, such as job ID, the time the job was sent, the sender name, and
other details.
Figure 4-13
Details screen
For jobs that were not sent successfully, a Troubleshoot button appears at the bottom of the Details
screen. When you click Troubleshoot, the Troubleshoot screen appears. Click the underlined link that
appears below the details (Internal E-mail Error in the example below) to open a screen that can help
you troubleshoot the problem.
Table 4-10
Log (continued)
ENWW
Log
73
Figure 4-14
Troubleshoot screen